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How Can We Help?
Call Us: 010 001 4015
Live Chat Support: 8AM - 4PM, Mon - Fri
Have a question or need assistance?
We are here to help with anything you need.
Additional Information:
Takealot Seller Support:
Contact Number: +27 87 3624499
Frequently asked Questions
What are the system requirements for using Stockburst?
Stockburst is a dynamic web based application that can be used on nearly any device with a web browser.
Is there a user guide or documentation available?
Stockburst has training videos, live chat support and FAQ's like this available to assist in guiding users.
How do I contact technical support if I encounter issues?
You can contact Stockburst Support from Monday to Friday, 8am - 4pm. You can send a mail to info@stockburst.co.za, give us a call on 010 001 4015, fill out our contact form or connect directly with us by using the convenient live support chat located on the bottom right of the app.
How does Stockburst integrate with online selling platforms?
Stockburst utilizes the API and Webhooks of platforms like Takealot and Woocomerce to link to each other. These terms might sound complicated, but with the help of our onboarding video and support members, integration can be set up in a matter of minutes.
Do I need any other software to be able to use Stockburst?
No you do not. Stockburst was created to be an all in one solution without the need for any external programs.
What Integrations does Stockburst currently have available?
Currently Stockburst integrates with Takealot and Woocomerce. Our Amazon and Shopify integrations are coming soon.
Currently we offer no integrations with external accounting programs.
Is there a feature for accounting and financial summaries?
Absolutely. Stockburst has many useful accounting features to help sellers navigate their finances.
We have a full financial summary that is downloadable.
Stockburst does not integrate with any other accounting service at this time, we are however exploring the opportunity of developing this feature.
Can I track my sales and expenses with Stockburst?
Yes you can. Stockburst uses API integration and Webhooks to track your sales and expenses with your online platforms.
On top of that, you can also manually enter other expenses or track Point of Sale or Invoiced Sales.