Frequently Asked Questions
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Is there a free trial available?
Certainly. Everyone needs a test drive before they buy.
Stockburst has a NO OBLIGATION, NO CREDIT CARD NEEDED, 30 day free trail.
There is no reason not to give it a go. Register Now!
Are there any hidden fees?
No hidden fees here. What you see is what you get.
Stockburst has options for extra add-ons of your choice.
How often are updates and new features released?
There is no shortage of upcoming feature ideas. Stockburst is constantly growing with amazing new features. We build it, we test it, we release it.
We value our costumers input, so any suggested features that will benefit all, gets added to the list.
Can I cancel my subscription at any time?
Yes you can. Simply remove your payment method and we will not be able to bill you any further. Your account will auto-suspend after 30 days.
After account suspension, we hold on to your data for 6 months in case you want to come back.
Is my Data safe?
Absolutely. We know that as a retailer, your data is your life. Here at Stockburst your data is stored on Azure, a secure encrypted hosted environment and is not shared with any third parties. All data written to the Azure storage platform is encrypted through 256-bit AES encryption and is FIPS 140-2 compliant.
How long does Onboarding take?
The onboarding itself can be done within minutes. Syncing with Takealot takes anything from 5 minutes to 2 hours, depending on the size of your account.
Pushing Woocmerce products to your website for the first time is also dependent on your account size. While you wait for the sync to finish, we highly advise customers to watch the training videos.
Will someone assist with onboarding?
We have an onboarding video and text guides within our onboarding process. If you are still having a rough time, we will be more than happy to schedule a meeting to assist with your onboarding.