Support & FAQs

Straight answers

Understand the product. Know the boundaries.

Find concise answers about StockBurst inventory, integrations, orders, POS, accounting, pricing, onboarding and permissions.

Northstar CommerceNotifications   A. Daniels
Straight answers

Popular questions

Product and workflow guidance
Trial30 daysNo credit card
Channels4 pathsTakealot, Woo, Amazon, POS
InventoryFull workflowNot only stock sync
Can I use only POS?YesShop use caseAnswered
Does Amazon reprice?NoHonest boundaryAnswered
Can staff scan picks?YesSupported workflowsAnswered
Built in South Africa for marketplace and retail operations, used by relevant sellers beyond South Africa.
Useful for one channel or many
Designed for shops, teams and warehouses
How the workflow fits

Move from data to operational action.

Each step reduces repeated admin, improves accuracy or makes the next decision easier.

STEP 01

Choose the area

Start with integrations, inventory, fulfilment, finance, team access or pricing.

Benefit: Find the relevant answer faster.
STEP 02

Read the boundary

Understand what the feature does and where review or another platform is still required.

Benefit: Better purchase decisions.
STEP 03

Go deeper

Follow the linked feature page or contact StockBurst when the operation is more specific.

Benefit: Less repeated explanation.
What the business gains

Features with an operational reason.

Save time, reduce mistakes, improve stock turnover and see profit more clearly.

01

Inventory

Receiving, locations, scans, counts, movements, picking, returns and replenishment.

02

Channels

Takealot, WooCommerce, Amazon and POS with different supported workflows.

03

Finance

Landed cost, transactions, invoices, payments, expenses and summaries.

04

Teams

Multiple users, access roles and financial information controls.

Inside the workflow

The questions buyers should ask.

A useful FAQ should remove uncertainty without turning every answer into a sales claim.

Is it only for South Africa?

StockBurst has deep South African marketplace and retail context, while international sellers can use supported WooCommerce, Amazon, inventory and operational workflows.

Is it only for multichannel sellers?

No. A single shop, warehouse, WooCommerce store or marketplace account can use the workflows that fit.

Is inventory only a sync layer?

No. It includes receiving, warehouses, scans, movements, stock takes, picking, returns, write-offs and replenishment.

Does every channel work the same way?

No. Each integration follows its marketplace APIs, fulfilment model and implemented StockBurst scope.

Does automation remove review?

No. Replenishment exports, pricing rules, product links and sensitive operational actions still need business oversight.

Good to know

Clear answers before setup.

Who is StockBurst for?

StockBurst fits inventory-led retailers and sellers using a physical shop, warehouse, Takealot, WooCommerce, Amazon or a combination of those channels.

Is StockBurst available outside South Africa?

Yes. StockBurst is built with strong South African marketplace context, but international customers can use supported inventory, WooCommerce, Amazon, POS and operational workflows.

Does StockBurst save time and improve accuracy?

It is designed to remove repeated capturing, connect orders to picking, use scanner confirmation, improve stock visibility and provide cost-aware reporting. The actual result depends on setup and team adoption.

Put the work in one clear operation.

Start with the channels and workflows you use today, then add more as your operation grows.